Dashboard and Widgets down due to Heroku downtime

Incident Report for Pixlee

Resolved

Heroku has resolved and is investigating the root cause, and again we will consider resolved on our side.

Posted Mar 16, 2020 - 13:52 PDT

Monitoring

Again, platforms seem to return but we will continue to monitor https://status.heroku.com/

Posted Mar 16, 2020 - 12:59 PDT

Identified

Seeming the same Heroku incident that appeared this morning has resurfaced. We are monitoring the situation and will bring more news as it comes.

Posted Mar 16, 2020 - 12:53 PDT

This incident affected: Pixlee API 2.0, Pixlee Displays, Pixlee API 1.0, Pixlee Dashboard, Pixlee Email Widgets, and Pixlee Search Index.