Widgets down due to database updates

Incident Report for Pixlee

Resolved

Today around 3AM EDT, to 5:45 AM EDT, our widgets experienced downtime. This was eventually traced to a one-off, mandatory update within our backend Amazon powered data stores, which caused some routing issues to our distributed servers. Engineers eventually rectified this issue and confirmed that traffic resumed normally. We apologize for the inconvenience.

Posted Apr 05, 2023 - 00:00 PDT