Pixlee Assistant not posting comments

Incident Report for Pixlee

Resolved

The Pixlee Assistant chrome extension has been updated and will now work properly. Please restart your chrome browser to ensure updates to the extensions.

Posted Jan 06, 2023 - 14:44 PST

Update

We have identified the issue affecting the Pixlee Assistant. We’re continuing to work on a fix in response to some changes made by our partners at Instagram, and will update when we have a clearer timeline for resolution.

Posted Jan 03, 2023 - 10:49 PST

Identified

We’ve identified an issue with the Pixlee Assistant not being able to post comments on Instagram posts. On Monday, December 26, 2022, we will put the Assistant into maintenance mode as we work on a fix. Permisisoning will not be available through the assistant at the time. We apologize for the inconvenience and will share an update as soon as the issue has been resolved.

Posted Dec 22, 2022 - 15:11 PST

This incident affected: Pixlee Dashboard.